Return Policy

You have the right to return the products you bought and request their replacement provided that the products are in their original packaging, unused and without any damage. Proof of purchase or invoice must be presented.

You have the right to return the products you bought and request their exchange with another product or products up to the amount of the price you have paid or with an additional price if you wish, within fourteen (14) days from the receipt of the product.

Έχετε το δικαίωμα να επιστρέψετε τα προϊόντα που αγοράσατε και να ζητήσετε την καταβολή του τιμήματος που καταβάλατε α) σε όλες τις περιπτώσεις στις οποίες υπήρξε ελάττωμα στο προϊόν ή λείπει συμφωνημένη ιδιότητα του και υπό την προϋπόθεση ότι (i) δεν προβλέπεται διαφορετικά από την εγγύηση του παραγωγού, ή του εισαγωγέα και το προϊόν βρίσκεται εντός εγγύησης, οπότε και ισχύουν οι όροι εγγύησης ή (ii) αν δεν υπάρχει εγγύηση κατά το (i) δεν έχει επέλθει η νόμιμη παραγραφή των δικαιωμάτων του αγοραστή και (β) εντός 14 ημερών από την παραλαβή του προϊόντος.

For all cases the product to be replaced-repaired must be accompanied by the original purchase document. The products to be replaced-repaired must be in the condition received by the customer, complete and without damage. The packaging must be intact, in excellent condition, along with all documents which accompanied the product (eg user manuals, DAT, Retail Rep. etc.). Prior to any return, it is recommended to consult with the Online Store of ΑΦΟΙ ΚΑΝΑΤΑ Ο.Ε. In any case, return and replacement is possible under the following conditions:

1. Contact us the same day or the next working day.
2. In case of change of the product within 14 days with another or others up to the amount of the price or with additional price or withdrawal within 14 days according to article 5 par.10 of law 2251/1994, the product must not have been used .
3. The product is accompanied by all the necessary documents that prove the transaction (eg DAT, Ap. Retail, etc.).
4. Shipping costs are paid by the customer.